Services provided

Personal care

  • Assisting service users with getting up and going to bed
  • Assisting with washing, bathing, showering and maintaining good personal hygiene and dressing
  • Transferring from bed to chair/wheelchair/toilet with or without hoists
  • Shaveing
  • Hair care
  • nail care
  • Changing of incontinence pads
  • Emptying catheter bags
  • On occasions, following a full assessment and meeting with a care manager, the agency will offer support services to service users under the age of 18. the support arrangements will formally be reviewed at least twice a year

Housework

  • Vacuum-cleaning
  • Ironing
  • Changing beds
  • Dusting and cleaning
  • washing up

Money and shopping

  • Shopping
  • Assisting with shopping list, etc
  • Paying bills
  • cashing benefit books

Escorts to and from:

  • Shopping
  • Hospital and medical appointments
  • Day centres etc - please note that this only includes the use of the service users own care or walking/wheelchair assistance
  • Providing companionship to those individuals living alone, or short respite care(a couple of hours) to enable informal carers to go out for a break.
  • Laundry service - either to the launderette or using the service users automatic washing machine. Carers are allowed to hang washing in outside areas.
  • Attending to service users domestic pets - e.g, feeding and walking dogs or cats.

Hours of operation

Fern care Services provides a 24-hour a day service, all year round. We have a separate out of hours team who has in depth knowledge of providing healthcare services as well as the relevant qualifications to deal efficiently with emergencies.
Contact: Mrs Augusta kieribo - Care Manager
Out of hours service: 0208-594-5110 / 07877 550 920